I've been having a hell of a time, and this isn't asking for technical support, so it belongs here dammit. (Though if you have some wonderful insight, I would greatly appreciate it.)
Life is grand when everything works. However today, PAL9000 (my computer -- named so LONG before I discovered Real Life Comics --) decided to get crappy with me. First, something caused NAV to disable Auto Protect, but still think it was working. So it would automatically download updates and such, but it sure as hell wasn't catching the trojan that I got while scanning over an old drive that I KNEW was infected. I was curious to see if I had any old games on there that I didn't have discs for anymore...
So while I'm at Best Buy today (working, of course) I decide to pick up one of our chumbo (comes in a sleeve, not in a box) versions of Norton Antivirus 2005 (because they usually carry a hefty discount, in this case, I was right. $19.99). I get home after work and decide to install it. I dilligently uninstall the misbehaving antivirus software, restart, connect to the net, do a Trend Micro scan and come up clean. I then go about installing the new copy of NAV and seem to be successful. It wants to restart.
After the restart, the program wants to activate itself. I go through and click the activate button, and it warns me to connect to the internet. Because SBC sucks, I'm still on dialup, so I ablige and connect. My connection is up and running, and I'm capable of browsing web-pages (I tested before going back to NAV to be sure it would actually work for activation). So once again I click the next button associated with the activate function, only this time, my cursor turns to an hourglass and remains that way.
At work I've seen this program activate a billion times. You click next, it changes screens, and then it's done as long as NAV can actually talk to the internet. However on my machine, it decides to sit there. I figure, "Meh... I've never done it on dialup before. Probably takes longer." So I leave to take a shower. When I return about an hour later, the screen has not budged. And there is NO network activity.
A collegue of mine has a superstition that Service Pack 2 is the root of all evil, and specifically that NAV2005 does not install properly when SP2 has been installed beforehand. I had never witnessed said problem, but I for some reason came to the conclusion that it must be valid in some cases, and that with my crappy luck, it happened to be valid in mine.
Rather than going through the hard process of uninstalling a service pack (which is a HUGE pain in the *** no matter how easy they say they've made it). So instead, I weigh my other option against that, which is to format C: and reinstall Windows XP. Easy decision... No thought, vs. doing work at home (I'm a lead technician for what's now called Geek Squad). Away I went.
Happily, I plugged in the diagnostic CD that I wrote for work into the CD drive and rebooted the system. The menu pops up and I select to use it as a 98 boot disc. It loads and I use FDISK to wipe out the partition. Reboot. Pop in the XP cd. Reboot. Start installation of XP on the unpartitioned space.
Windows is installed, but what the hell is this? The drive letters are screwy! Why the hell is F: now C: and why is C: H:? HOLY CRAP! IT WON'T LET YOU JUST CHANGE THE FREAKING DRIVE LETTER OF THE SYSTEM DRIVE!? WHY ON EARTH WOULD THEY DO SOMETHING STUPID LIKE THAT!?
Regedit -> LocalMachine -> System -> Mounted devices -> H:\ renamed to C:\
Reboot.
WILL NOT START WINDOWS!
Restart Windows XP installation so that it will reload Windows onto hopefully C: this time.
SUCCESS!
So let's leave SP2 off and install NAV2005. Seems to be successful again. Reboot. Try to activate...
FAILURE... It freezes again... Great...
So I just reformatted my system and have wasted hours of time because Symantec released a bad batch of CDs and has yet to put up an online form as they have in the past.
The stab in the back, because I normally don't mind a good reformat... I forgot to back up my emails once again. So alot of OSC's important documents are gone... Well crap.
So to Symantec... I say, "**** YOU!!"
Life is grand when everything works. However today, PAL9000 (my computer -- named so LONG before I discovered Real Life Comics --) decided to get crappy with me. First, something caused NAV to disable Auto Protect, but still think it was working. So it would automatically download updates and such, but it sure as hell wasn't catching the trojan that I got while scanning over an old drive that I KNEW was infected. I was curious to see if I had any old games on there that I didn't have discs for anymore...
So while I'm at Best Buy today (working, of course) I decide to pick up one of our chumbo (comes in a sleeve, not in a box) versions of Norton Antivirus 2005 (because they usually carry a hefty discount, in this case, I was right. $19.99). I get home after work and decide to install it. I dilligently uninstall the misbehaving antivirus software, restart, connect to the net, do a Trend Micro scan and come up clean. I then go about installing the new copy of NAV and seem to be successful. It wants to restart.
After the restart, the program wants to activate itself. I go through and click the activate button, and it warns me to connect to the internet. Because SBC sucks, I'm still on dialup, so I ablige and connect. My connection is up and running, and I'm capable of browsing web-pages (I tested before going back to NAV to be sure it would actually work for activation). So once again I click the next button associated with the activate function, only this time, my cursor turns to an hourglass and remains that way.
At work I've seen this program activate a billion times. You click next, it changes screens, and then it's done as long as NAV can actually talk to the internet. However on my machine, it decides to sit there. I figure, "Meh... I've never done it on dialup before. Probably takes longer." So I leave to take a shower. When I return about an hour later, the screen has not budged. And there is NO network activity.
A collegue of mine has a superstition that Service Pack 2 is the root of all evil, and specifically that NAV2005 does not install properly when SP2 has been installed beforehand. I had never witnessed said problem, but I for some reason came to the conclusion that it must be valid in some cases, and that with my crappy luck, it happened to be valid in mine.
Rather than going through the hard process of uninstalling a service pack (which is a HUGE pain in the *** no matter how easy they say they've made it). So instead, I weigh my other option against that, which is to format C: and reinstall Windows XP. Easy decision... No thought, vs. doing work at home (I'm a lead technician for what's now called Geek Squad). Away I went.
Happily, I plugged in the diagnostic CD that I wrote for work into the CD drive and rebooted the system. The menu pops up and I select to use it as a 98 boot disc. It loads and I use FDISK to wipe out the partition. Reboot. Pop in the XP cd. Reboot. Start installation of XP on the unpartitioned space.
Windows is installed, but what the hell is this? The drive letters are screwy! Why the hell is F: now C: and why is C: H:? HOLY CRAP! IT WON'T LET YOU JUST CHANGE THE FREAKING DRIVE LETTER OF THE SYSTEM DRIVE!? WHY ON EARTH WOULD THEY DO SOMETHING STUPID LIKE THAT!?
Regedit -> LocalMachine -> System -> Mounted devices -> H:\ renamed to C:\
Reboot.
WILL NOT START WINDOWS!
Restart Windows XP installation so that it will reload Windows onto hopefully C: this time.
SUCCESS!
So let's leave SP2 off and install NAV2005. Seems to be successful again. Reboot. Try to activate...
FAILURE... It freezes again... Great...
So I just reformatted my system and have wasted hours of time because Symantec released a bad batch of CDs and has yet to put up an online form as they have in the past.
The stab in the back, because I normally don't mind a good reformat... I forgot to back up my emails once again. So alot of OSC's important documents are gone... Well crap.
So to Symantec... I say, "**** YOU!!"
-=I'm the wang of this here site, and it's HUGE! So just imagine how big I am.=-
1337Yectiwan
The OSC Empire
10 of 14 -- 27 Lives On
1337Yectiwan
The OSC Empire
10 of 14 -- 27 Lives On