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ForumsDiscussion Forum → If you're going to have an online business...
If you're going to have an online business...
2004-12-17, 1:55 PM #1
at least treat it professionally.

I had about a 6 month subscription to a certain webhosting company. For about 4 months, everything was cool. Mid-October I got an e-mail from the admin saying that their database had been hacked and that he needed me to resubmit my billing information. **** that. I told him to cancel my subscription and that I'd better not be charged again.

Beginning of December I check my paypal account to find that not only had I been charged for October, but also the last week of November.

I e-mailed the admin again and asked him what was up. Ok, first things, if you want to run a business, learn how to type correctly. His response emails were similar to this "Y did U not let me kno soonr?"

....alright...

So he tells me the e-mail address that is pulling from my paypal account isnt even an authorized e-mail within his business and that I should use paypal's account resolution service to get a refund.

Ok, not a big problem.

I got this e-mail today:

Quote:
[name/email address edited for protection of stupidity] has refunded your payment.
Note from Seller:
I hope that this makes u Happy and just to let u know i didnt want your
hole 3.99...i wouldnt have minded refunding u at all. lol a big deal 3.99
wow.


Alright... ya, $3.99 really isnt a big deal... except that I was still being charged $10 (2 payments) for a service I wasnt using and had thought that I had cancelled. And I'm a poor college student who aspires to be a musician, so ya, $3.99 is a big deal.

So, warning to anyone looking for webhosting, dont use [url]www.titianiumhosting.com[/url] they take your money, corrupt your login info, and then harass you for complaining about a bad service.
"Those ****ing amateurs... You left your dog, you idiots!"
2004-12-17, 2:06 PM #2
Reminds me of this.
Catloaf, meet mouseloaf.
My music
2004-12-17, 2:13 PM #3
Brilliant indeed.
Pissed Off?
2004-12-17, 2:56 PM #4
Quote:
Originally posted by DogSRoOL
Reminds me of this.


...confused.

So, are you saying that I'm in the wrong and am wrongfully accusing them of bad business practices or that I'm in the right and that it just reminded you of that?
"Those ****ing amateurs... You left your dog, you idiots!"
2004-12-18, 10:20 AM #5
umm.... it was just a similar story, but much more drawn out.
Catloaf, meet mouseloaf.
My music
2004-12-18, 10:30 AM #6
And their service has a stupid name too. Harsh.
2004-12-18, 8:11 PM #7
Quote:
Originally posted by DogSRoOL
umm.... it was just a similar story, but much more drawn out.


oh ok, cause i got bored and stopped reading after the first line or so...
"Those ****ing amateurs... You left your dog, you idiots!"
2004-12-18, 10:52 PM #8
Wow. A person who types like that is an admin of a webhosting service!
SnailIracing:n(500tpostshpereline)pants
-----------------------------@%
2004-12-19, 6:37 PM #9
Quote:
Originally posted by Echoman
Wow. A person who types like that is an admin of a webhosting service!


Yeah, one of them kept typing "sites" as "sights."
Got a permanent feather in my cap;
Got a stretch to my stride;
a stroll to my step;
2004-12-19, 10:13 PM #10
Bust his ***.
Bassoon, n. A brazen instrument into which a fool blows out his brains.

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