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☖ Forums → Discussion Forum → IPOWER sucks, don't ever buy domains from them
IPOWER sucks, don't ever buy domains from them
2006-07-03, 11:58 AM #1
Nearly a week ago I attempted to register a domain for my website with IPOWER. I read mixed reviews of them, some people stating poor customer service, poor functionality (crappy control panel, downtime), others stating telemarketing calls from companies that IPOWER sold their phone numbers to. But, I thought, $3 for the first year, I'll give it a try, and give them a bogus phone number, just to be safe.

Moments after my request, I received this automated e-mail:
Originally posted by douchbagsatipower.com:
Dear Matt,

Thank you for your purchase! This message is to inform you that your order has
been received and will be processed shortly.

Your account is being processed for $2.95. You will receive an account setup confirmation within the next 24 hours with instructions on how to access your account. If you have any questions regarding this invoice, please feel free to contact us at order@ipower.com. We appreciate your business and look forward to a great relationship!

Thank You,

The iPower Team


24 hours, I had no confirmation e-mail. I figured, okay, I'll wait a few more days. Maybe it's just taking a while. But now, almost a week later, I have heard NOTHING. My account has not been charged, the domain has not even been reserved. Not even a notice e-mail saying something like, "Hey, your domain is on the way, sorry for the delay." Nothing, no trace of my transaction whatsoever.

So I sent them this reply:
Originally posted by me:
It's been nearly a week and I have received no order confirmation. My account has not been charged, the domain I requested has not even been reserved. You assured me that there would be a confirmation within 24 hours, but there has been absolutely NO shred of evidence that you have even acknowledged my purchase, save the automated confirmation e-mail. This has led me to take my business to one of your competitors. Please cancel my registration request. And please, no excuses, this is absolutely unacceptable.

I had already heard mixed reviews of your service, but chose to give you a chance based on your very low prices. But now these negative reviews have been confirmed, and you can be assured that I will recommend to all my friends and associates that they do NOT use your service. If you wish that to ever change, I suggest you get your act together and learn how to be a little more professional.


And just as I stated in my e-mail, I'm spreading the word here, now, that IPOWER sucks and you should not buy from them.

But you don't have to take my word for it. Take a look at some reviews. Or some reviews. Maybe you'd like to read a few REVIEWS. Oh, did I mention the NEGATIVE REVIEWS?

This company sucks so bad, I'm not sure what's keeping them afloat. I am confident enough to say that the scattered positive reviews were either dumb luck or the work of corporate schills.

So, there you have it. Don't do business with this company, they suck.
Bassoon, n. A brazen instrument into which a fool blows out his brains.
2006-07-03, 12:20 PM #2
you get what you pay for
2006-07-03, 12:21 PM #3
Originally posted by Warehouse:
you get what you pay for

Not always a good argument. Fuitadnet.com is fairly cheap, but they're an excellent hosting company. You don't get what you pay for all the time, you often get more/less, especially on the internet.
D E A T H
2006-07-03, 12:28 PM #4
True, true

I am eating some pretty good noodles that are $.10 a pack
2006-07-03, 12:28 PM #5
Indeed. DreamHost offers everything under the sun for quite cheap.
Bassoon, n. A brazen instrument into which a fool blows out his brains.
2006-07-03, 12:38 PM #6
Godaddy is an excellent domain provider. I've never had an issue with them, and almost everything is automated.
2006-07-03, 12:47 PM #7
Yeah, I was going to buy from them, but I went with NameCheap instead, since it was a few dollars cheaper after coupon codes.

Now...how do I make my domain point at my server address but be masked so that you don't see the IP, and instead see my domain?
Bassoon, n. A brazen instrument into which a fool blows out his brains.
2006-07-03, 12:52 PM #8
You need to create an A record pointing domain.com and [url]www.domain.com[/url] to the IP.

If you're on a shared server you need to set up a virtual host for the domain.

For this you need a nameserver. Does your registrar provide a configurable nameserver?

If not you can use http://freedns.afraid.org
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2006-07-03, 1:04 PM #9
Yeah, an A record is the first thing I tried, it worked but the IP still showed in my browser. And yeah, I'm familiar with FreeDNS, I use it all the time.

Ah, there we go, I got it.
Bassoon, n. A brazen instrument into which a fool blows out his brains.
2006-07-03, 1:38 PM #10
How could IPOWER suck? They have an 'I' in their name!!!!!!!!11111
Sorry for the lousy German
2006-07-03, 2:12 PM #11
Originally posted by Warehouse:
you get what you pay for


That's what she said. :(
2006-07-04, 12:06 AM #12
I use Bluehost.
2006-07-04, 12:11 AM #13
I've used GoDaddy for my personal domains and have had superior service. Even had a rep call me when I registered. Best hosting service, hands down. I'll go with them again when I scrap my current domain and go with a new one.
Marsz, marsz, Dąbrowski,
Z ziemi włoskiej do Polski,
Za twoim przewodem
Złączym się z narodem.
2006-07-04, 3:57 PM #14
I never even heard of "IPOWER".
SnailIracing:n(500tpostshpereline)pants
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