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ForumsDiscussion Forum → How long should you take to fix your boss's computer?
How long should you take to fix your boss's computer?
2007-07-09, 11:40 AM #1
His sound wasn't working. I sat down, unmuted the sound, and brought up windows media player to test, and it worked.

I felt kind of bad. It took about 50 seconds to sit down, fix it, confirm the fix, and stand back up.

How long would you take in this situation, worrying about your boss's ego?
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2007-07-09, 11:52 AM #2
As fast as possible. All the bosses I've worked for have been hugely impressed every time I've been able to stroll over to a computer and fix it, even with the simplest of problems. I mean I'm no tech support specialist, so I wouldn't dare try and take on anything complicated, but still...in my experience, it shoots up your value in their eyes.
2007-07-09, 11:54 AM #3
As quickly as possible, because he's probably testing to see how much of an idiot you are. Well I would if I were a boss.
2007-07-09, 11:59 AM #4
This was really more of a sarcastic question. The faster I fix his problems, the sooner I can go back to checking Digg-I mean working.

>.>
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2007-07-09, 12:00 PM #5
Digg is useless.

Fix all problems as fast as possible, but always give estimates that are three times as long. That way they are impressed when you get it done so fast.
Bassoon, n. A brazen instrument into which a fool blows out his brains.
2007-07-09, 12:03 PM #6
Ahah. I like that.
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2007-07-09, 12:04 PM #7
Maybe you should log on AIM so I can complain about the minute problems that plague me day to day.
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2007-07-09, 12:18 PM #8
As fast as possible. I always like to take my bosses down a notch.
"Guns don't kill people, I kill people."
2007-07-09, 12:29 PM #9
As fast as possible. There's no need to dick around with him.
2007-07-09, 12:58 PM #10
I'm quite fond of destroying egos, so I say as fast as possible.
2007-07-09, 1:09 PM #11
Yawn when you hand it to him.
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2007-07-09, 2:06 PM #12
Also make up some elaborate explanation for what was wrong.

"Oh, the sound card was shooting feedback through the DSP causing a looping effect which caused the sound card to shut off. I simply fixed it by adjusting a few parameters in the timing of the DSP chip, resynced the PCI-Sound interface, and deflected the remaining feedback into a garbage collector. Simple stuff."
2007-07-09, 2:45 PM #13
Originally posted by Cool Matty:
Also make up some elaborate explanation for what was wrong.

"Oh, the sound card was shooting feedback through the DSP causing a looping effect which caused the sound card to shut off. I simply fixed it by adjusting a few parameters in the timing of the DSP chip, resynced the PCI-Sound interface, and deflected the remaining feedback into a garbage collector. Simple stuff."

I do this at work when I fix something for somebody, and they ask what the problem was. If I know the person won't understand, I just make up complete bull****. I've never been called on it.
2007-07-09, 3:07 PM #14
As fast as possible. My boss likes having me around...much easier than waiting for IT to deal with stuff. :P
woot!
2007-07-09, 5:52 PM #15
As fast as possible. If possible, I dont sit down, and use only one finger. Helps maintain my reputation as a miracle worker.


And yes, I too give long, rambling, bull****e reasons, but only if they ask stupid questions.
And when the moment is right, I'm gonna fly a kite.
2007-07-09, 8:55 PM #16
I used to fix computers in my computer class... and well I did this all the time for the teachers and other students who didn't even knew what CTRL ALT DEL did. :psyduck:

Hopefully my next school won't require me to be dragged out of class just to tell some one that they need to login into the administrator account in order to install any software (most installation programs tell you this when its necessary).
Nothing to see here, move along.
2007-07-10, 2:31 AM #17
Heh, this reminds me of the computer class I took last year in college. I could have gone through the entire course without the required book in a matter of 3 hours; (I'm still kicking myself for not testing out of it at the beginning of the semester) and 2/3 of the students in my class failed. It was nice being at the top of the class, but hard to not go ahead in the book. Once did two weeks worth of assignments in one day, then realized that I had to show up to the class every day even though I had the assignments done so I wouldn't get academic probation.

The class was computer systems, and all it was was explaining how to use MS word, excell, powerpoint, and access along with some (very very) basic HTML and some computer history.
2007-07-10, 3:24 AM #18
reminds me of the fun you can still have with alt f4....
2007-07-10, 6:44 AM #19
As fast as possible, and then yawn and say "My god! My five-year old sister could have done that!" and stomp out of the room.

For the record, I had to do the exact same thing to my mom's computer Saturday.
"Harriet, sweet Harriet - hard-hearted harbinger of haggis."

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