Well I like their commercials so I signed up..
Well on the plus side I found out I have good (For a bum 22 year old) credit report, but holy crap - They won't let you cancel.
I had to freaking argue with the outsourced Indian lady for 15 minutes to get the darn thing canceled.
We repeated this exact conversation about 10 times:
"I want to cancel my membership"
"But if you cancel now you won't be eligible for ... (Lists all benefits)
"I don't care... I want to cancel now"
"But you still have some time left on the trial why don't you wait until it expires"
--
"Because then you will charge me I wan't to cancel now"
"But then you won't be eligible for...."
I'm in the process of a take home test now and this darn lady pissed me off I totally lost track of what I was doing..
(edit crap and somehow I posted this before I wanted to I was going to change the title to outsourced customer service pains)
Well on the plus side I found out I have good (For a bum 22 year old) credit report, but holy crap - They won't let you cancel.
I had to freaking argue with the outsourced Indian lady for 15 minutes to get the darn thing canceled.
We repeated this exact conversation about 10 times:
"I want to cancel my membership"
"But if you cancel now you won't be eligible for ... (Lists all benefits)
"I don't care... I want to cancel now"
"But you still have some time left on the trial why don't you wait until it expires"
--
"Because then you will charge me I wan't to cancel now"
"But then you won't be eligible for...."
I'm in the process of a take home test now and this darn lady pissed me off I totally lost track of what I was doing..
(edit crap and somehow I posted this before I wanted to I was going to change the title to outsourced customer service pains)