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ForumsDiscussion Forum → Don't buy from them.
12
Don't buy from them.
2005-09-05, 8:57 AM #41
Just a quick update: I got one response email, wherein SOS said they woudl forward my first message to Amazon.

This was many days ago, and I am stil waiting for a response.
"Time is an illusion. Lunchtime doubly so."
2005-09-05, 9:21 AM #42
Originally posted by DMC87:
Feel free to prove me wrong, argue or plain feel morally superior on this (Your not.) Specifically thinking of Jedi Kirby as I type this.


Will do:

Amazon probably doesn't have much personal interaction with its sellers. More than likelly, their sellers are judged by their feedback. Somehow somewhere, Amazon gave this specific seller the ability to give their buyers 10% discounts. That probably isn't a very unlikelly option under some control panel somewhere.

Here's where things turn shady. They give me this 10% discount if I rate them 5/5. That means they're literally buying good reviews. That means Amazon is going to find it harder to terminate the seller considering their good reviews. That means any negative feedback will be dwarfed by the overwhelming posative feedback.

Why would you have a system of feedback if your customers were tempted into chosing a 5/5 via 10% discounts? Moreso, why have a rating system when the seller threatens your place of work for a low rating?

To me it seems like you think he's being Malicious in rating it a 3/5. Don't you consider it bad service that a company tries to buy your high score? I sure do. And by their further reactions, I'd have to say that the business is pretty shady, and really shouldn't be in any business at all.

HOW you can defend them and think I'm trying to be morally superior eludes me. I think you're just trying to play Mr. Ignorant Idiot and have an oposing viewpoint.

JediKirby
ᵗʰᵉᵇˢᵍ๒ᵍᵐᵃᶥᶫ∙ᶜᵒᵐ
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2005-09-05, 10:15 AM #43
Sounds like crap to me, I won't order from those fools. In fact, I rarely, if ever, buy anything off "amazon marketplace" or ebay anymore, I've been screwed over way too many times. (about 5, which is way too many)
2005-09-05, 11:25 AM #44
Originally posted by CadetLee:
To be honest, once they have shipped the item, they have no control over it - it's like someone giving me a bad review when I sell something because Fedex lost a package..as far as I can tell, it's beyond their control.
They have no control over shipping, yes, but they are still technically responsible for it.

It takes 2-9 days for a parcel-post package to reach it's destination. Media mail is cheaper, but takes the same amount of time and (as you might guess) can only be used in shipping media objects (books, CDs, DVDs, and similar things). Parcel-post is the most common USPS shipping method for small boxes and packages. Rarely is the USPS late with a package, and if they are, it's almost always because the item wasn't securely packaged.
Catloaf, meet mouseloaf.
My music
2005-09-06, 7:45 AM #45
Ok, Lets break it down:

Originally posted by jEDIkIRBY:
Will do:

Amazon probably doesn't have much personal interaction with its sellers. More than likelly, their sellers are judged by their feedback. Somehow somewhere, Amazon gave this specific seller the ability to give their buyers 10% discounts. That probably isn't a very unlikelly option under some control panel somewhere.


Here's where things turn shady. They give me this 10% discount if I rate them 5/5. That means they're literally buying good reviews. That means Amazon is going to find it harder to terminate the seller considering their good reviews. That means any negative feedback will be dwarfed by the overwhelming posative feedback.


Amazon remains the rights to step in and cancel or stop all business transactions on its marketplace with no prior notice. The ratings have no difference as to whether Amazon can terminate the seller.

Originally posted by jEDIkIRBY:
Why would you have a system of feedback if your customers were tempted into chosing a 5/5 via 10% discounts? Moreso, why have a rating system when the seller threatens your place of work for a low rating?


My original comment still stands here, people are rating them poorly despite this 10% discount, doesn't that just prove to you that I am indeed correct.

Originally posted by jEDIkIRBY:
To me it seems like you think he's being Malicious in rating it a 3/5. Don't you consider it bad service that a company tries to buy your high score? I sure do. And by their further reactions, I'd have to say that the business is pretty shady, and really shouldn't be in any business at all.


You like asking rhetorical questions don't you? No don't answer that. The business may well be shady but once again your missing the point, he rated them dishonest. If he had given them the 3 stars and said poor service there would be no problems.

Originally posted by jEDIkIRBY:
HOW you can defend them and think I'm trying to be morally superior eludes me. I think you're just trying to play Mr. Ignorant Idiot and have an oposing viewpoint.

JediKirby


If I'm the ignorant one how come I understood the Amazon marketplace rules and clearly identified one main reason why he had so much hassle.

Let's be adult here, if they were reported to Amazon and it was mentioned that they threatened a customer's job then that would be that. Amazon would have to do something. However, the customer loses his credability when the seller argues that they slandered them with the 'dishonest' claim.

And, for the record, I am not defending them. I am merely pointing out that there is another side to the story.

Oh, and Jedi Kirby, get your facts right before you argue and actually read my post.
[IMG]http://i2.photobucket.com/albums/y43/DMC87/f49d0793.gif[/IMG]
2005-09-06, 3:26 PM #46
Actually, JediKirby had all the facts exactly straight. I should know. And don't think I'm just going against you DMC; you all know that JediKirby and I hate each other with a passion.
2005-09-06, 3:30 PM #47
On a minor note; they said

Quote:
We asked Amazon about the rating via seller support and displayed to them as well shipping and delivery time. They stated that we can appeal the rating to Amazon and also considered it unusual in nature.


However, my rating remains. http://www.amazon.com/gp/help/seller/feedback.html/103-6470624-9285405?%5Fencoding=UTF8&asin=&marketplaceSeller=&seller=AQ4H5WMGT45HV
I suspect that they have had no contact with Amazon at all.

I should also point out that at the time I gave the rating, I could not have said it was for poor service. I did not receive poor service; I received no service. The Amazon guidlines-for-sellers page says this:

Quote:
# Always ship your items within two business days of order notification. This is a requirement!
# Include a packing slip with your item, either cut out from the "Sold--Ship Now" e-mail or by creating your own.
# Review our shipping and packing guidelines carefully.
# To understand shipping rates, visit our Shipping Resources page.
# Include a note with your package with your contact information and encourage your buyer to leave you feedback at [url]www.amazon.com/feedback[/url].
# Send buyers a ship confirmation e-mail after you have shipped their order, and include tracking or delivery confirmation numbers if they are available.


I received no packing slip; I received no ship confirmation e-mail (Except from Amazon itself, which merely said 'The seller has received your order); Though the package came delivery confirmation, I was not given the number; The media mail postage on the item totalled $1.42, plus an additional $.30 for the delc; I was charged $4.95 shipping; The jewel case was in a brownie with no padding what-so-ever (Furthermore, the envelope has tire marks on it. I'm damn lucky it wasn't broken.); And it was not labeled 'Your Amazon.com Marketplace Order.'

Erm. Excuse my potalese; delc = delivery confirmation; brownie = some sort of plain brown envelope.

And it was not until after I left the rating that they began to harrass me. Any attempt to claim "I brought it on myself" is an attempt to excuse the unjustifiable.

Also the PostMaster General really couldn't care less about whom his employees call dishonest. His only job is to ***** at Congress (They put all sorts of restrictions on us, and let people yell at their congresspeople over any little thing and get us in trouble, and don't even give us any funding! Total *******s!) and approve mailbox designs. Really, go look at your mailbox. If it doesn't say 'approved by the postmaster general' on it, your mail carrier doesn't have to deliver to it. It's not a real job at all. If they were really so closely linked to the USPS, they'd be talking to one of the CEOs or the board of directors or one of the VPs, not the PMG.
2005-09-06, 3:38 PM #48
I suspect you are 100% correct.
2005-09-06, 4:42 PM #49
That totally sucks. But don't worry, the likelyhood of them doing anything is pretty much slim. In fact, they'll probably just ignore you a la every other customer who's posted negative feedback.
2005-09-07, 12:52 AM #50
Well at least you actually left negative feedback, tbh if people check the seller like I always do before purchasing they should see that its better to look elsewhere.

Also, JM, while I could completely agree with your points I can't find any sense in Jedi Kirby's.

Ah, well.
[IMG]http://i2.photobucket.com/albums/y43/DMC87/f49d0793.gif[/IMG]
2005-09-07, 3:46 AM #51
DMC, the problem is "To call them dishonest on that policy isn't right, even if you believe it is morally." Quoting dictionary.com -
Quote:
dishonest

adj 1: deceptive or fraudulent; disposed to cheat or defraud or deceive [syn: dishonorable] [ant: honest] 2: lacking honesty and oblivious to what is honorable [syn: unscrupulous] 3: lacking truthfulness; "a dishonest answer" 4: capable of being corrupted; "corruptible judges"; "dishonest politicians"; "a purchasable senator"; "a venal police officer" [syn: corruptible, bribable, purchasable, venal]


"Deceptive", "Corruptible", "Fraudulent". All words that describe their policy - and their company.
2005-09-07, 8:50 AM #52
Originally posted by DMC87:
Also, JM, while I could completely agree with your points I can't find any sense in Jedi Kirby's.


You truly are Daft, then. You don't seem to understand the concept that Amazon really has no way of checking up on their seller's to see how they're interacting with their customers. So, they use the rating/feedback system. This is doubly apparent as Amazon asks it's shippers to point their customers to the feedback page. When a shipper is literally purchasing 5/5's [Reguardless of negative scores, which are going to be dwarfed by the overwhelming 5/5's], it debunks the legitimacy of their services, as Amazon knows it, that is. Thus you now have a system where a seller is able to make gigantic mistakes, or even be a little lazy with their customers, and do all of this under the radar. It's even apparent that they think they've got the power to bully customers with knowledge of their workplace, and they probably do considering Amazon has no reason to believe such a high esteemed seller would do something like this, and that the customer is more than likelly trying to scam Amazon.

If this concept doesn't make sense to you, I'm absolutelly serious: You simply don't understand how business' work. Hell, you don't understand basic knowledge, at that!

JediKirby
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2005-09-07, 9:09 AM #53
So...who wants pancakes?
D E A T H
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