I'm in almost complete agreement with you. I agree that the restaurant business is no picnic, and I agree that serving at some levels is a respectable career. I'm happy for your wife and I wish her all the best. I also, agree that not tipping properly because you "disagree with the system" is pretty retarded. If you disagree with the system, don't fail to tip. Just don't eat out at all. And I do tip well (almost always at least 20%, and up to 30% or even more if I'm extremely satisfied with the service). I also never tip based on the quality of the food, but rather on the quality of the service. However, I do *NOT* agree with the practice of adding ANY mandatory "gratuity." I guess it just reminds me too much of that saying, "Don't piss on my head and tell me it's raining." I don't think it's right for restaurants to hide behind some "gratuity" system so they can make a profit (by paying their servers less). If you can't pay your servers a decent wage without tips, and still turn a profit, then develop a new business model, or charge more for your dishes. I would rather eat at a slightly more expensive place and not be forced to pay a tip, then eat at a less expensive place and be "tricked into paying more under the guise of "gratuity". For this reason, I boycott any place that I know to charge a mandatory "gratuity". I'll go to another restaurant of equal quality, and be willing to both pay more for the food and tip more than the other place would have required, just because I don't see it as being underhanded. I'll also boycott a restaurant that doesn't serve quality food. If I'm paying to have someone else cook, it damn well needs to be as good as or better than my wife's cooking (which is saying alot (lulz)).
^wow that was a book.
Lastly, here's an example of a casual dining restaurant that in my mind does a pretty amazing job, overall. Denny's. Food's always good, and pretty inexpensive. Restaurants are always clean (though I don't know if I've ever used a restroom at Denny's). The service is almost always very good, (very friendly waiters/waitresses that keep my drink filled, and check in about as much as I like them too). And they don't require a "gratuity" which is a damn good thing for them, cause I usually tip around 30% when I go there, whereas if they had a mandatory "gratuity" I'd go there only once, and they'd only get that 15 or 18 percent.
If you choose not to decide, you still have made a choice.
Lassev: I guess there was something captivating in savagery, because I liked it.