I do, and I'm the guy that gets called over when customers at the service desk aren't happy with some decision that was made. I hate that aspect of my job. Basically, the service desk part of my job is to catch as much **** falling from the crevices of our customers' orifices as possible before it touches management. By the time a salaried manager is needed, they'll give customers whatever the hell they want just to get them out of the store.
There are no seasonal exceptions in Wal-Mart's return policy. However, that's not saying much because management can make exceptions any time they feel like it. Wal-Mart's policy is pretty lenient as far as returning merchandise without a receipt (year-round). Anything under fifty dollars that isn't drugs, makeup, or electronics will almost always be returned without a receipt. Merchandise over fifty dollars requires an override from a higher-up, and as long as everything's O.K. that shouldn't be a problem either. If you're trying to return opened software or music, you may exchange it for the same thing. If that is unacceptable, I suggest finding a pawn shop or video game exchange. If what you're returning is a gift, we're pretty lenient. But don't expect to return, say, a plasma T.V., laptop, or PS3 without a receipt.
Also, we will deny more than three no-receipt returns in a six-month period. The fourth time, we will deny the return. We will also deny the return if you have any bad checks on file.
"it is time to get a credit card to complete my financial independance" — Tibby, Aug. 2009